Privacy policy.

 

Effective Date: February 16th, 2026

Wren Label (“Wren Label,” “we,” “us,” or “our”) operates under the legal business name House of Wren. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from [www.wrenlabel.com] (the “Site”).

  • When you visit or interact with our Site, we may collect the following types of information:

    A. Personal Information You Provide

    When you make a purchase or attempt to make a purchase, we collect certain information, including:

    • Full name

    • Billing address

    • Shipping address

    • Payment information (processed securely via our payment provider)

    • Email address

    • Phone number

    If you create an account, we may also collect login credentials and order history.

    If you subscribe to our marketing emails, we collect your email address and communication preferences.

    B. Automatically Collected Information

    When you browse our Site, we may automatically collect:

    • IP address

    • Browser type

    • Device information

    • Time zone

    • Cookies and tracking data

    • Pages visited and interaction data

    This information helps us improve our website and customer experience.

  • We use your information to:

    • Process and fulfill orders

    • Send order confirmations and shipping updates

    • Communicate with you

    • Screen orders for potential fraud or risk

    • Provide customer support

    • Improve our website and marketing efforts

    • Send marketing emails (if you opt in)

    We do not sell your personal information.

  • All payments are processed through secure third-party payment processors. We do not store your full credit card details on our servers.

  • We may share your information with trusted third parties to help operate our business, including:

    • Payment processors

    • Shipping carriers

    • Email marketing platforms

    • Website hosting providers

    • Analytics providers

    These service providers only use your information to perform services on our behalf.

    We may also disclose information if required by law.

  • We use cookies and similar technologies to:

    • Keep items in your cart

    • Improve site functionality

    • Analyze website performance

    • Support marketing efforts

    You can control cookies through your browser settings.

  • Depending on your location, you may have the right to:

    • Access the personal information we hold about you

    • Request correction or deletion

    • Opt out of marketing communications

    • Request information about how your data is used

    To exercise these rights, contact us at: hello@wrenlabel.com

  • We retain order information for our records unless and until you ask us to delete it, unless we are legally required to retain it.

  • We take reasonable precautions and follow industry best practices to protect your personal information.

  • We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

  • For more information about our privacy practices or if you have questions, please contact:

    Wren Label
    Legal Entity: House of Wren
    Email: hello@wrenlabel.com